Frequently Asked Questions

Everything you need to know about your Mindful Souls experience.

Where do you ship from and what are the delivery times?

We ship directly from our European fulfillment centers. Standard delivery within the EU typically takes 3-7 business days, depending on your specific location.

What is your return policy for fashion items?

We offer a 14-day return window from the date you receive your order. Items must be unworn, unwashed, and in their original packaging with all tags attached.

How can I track my order?

Once your order is dispatched, you will receive a shipping confirmation email containing a tracking link so you can follow your package's journey in real-time.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and popular European local payment methods like Klarna and iDEAL.

How do I know which size to choose?

Each product page includes a detailed size guide with measurements in centimeters. We recommend comparing these measurements to a similar garment you already own for the best fit.

Are your products ethically sourced?

At Mindful Souls Europe, we prioritize ethical production. We work closely with manufacturers who adhere to fair labor practices and utilize sustainable materials whenever possible.